Senior Program Manager

About Goodwall

Goodwall (https://www.goodwall.io) is a TIME100 award-winning social education app, empowering over 3.5 million youth with skills in AI, climate, and entrepreneurship through impactful experiential learning.

We serve as the trusted bridge to impact and connect Gen Z + Alpha with Fortune 500 companies, governments, and international organizations, including Microsoft, Accenture, HP and UNICEF. We co-build engaging experiential learning campaigns for the next generation to help young people across the globe gain the confidence, skills, and networks to achieve better livelihoods.

Backed by leading investors, Goodwall has been recognized as a World Economic Forum Global Innovator, TIME100 Top EdTech, and featured by FastCompany, Bloomberg, CNBC and Forbes.

Your Mission

As Senior Program Manager, you will be the lead point of contact and ultimate owner of success for all programs and partner program management. You will be transforming the goals of Goodwall's partners into tangible program actions for execution. You will own the end-to-end lifecycle of partner programs, from relationship building and scoping through execution and reporting, ensuring every program delivers measurable impact for partners and growth for Goodwall's member base. You are the person where the buck stops, owning program P&Ls alongside qualitative and quantitative performance outcomes.

Core Responsibilities

Leveraging your relationship-building skills, strategic thinking, and operational rigor, your responsibilities will include, but not limited to:

• Partner development: Build strong relationships with universities, scholarship providers, NGOs, foundations, governments, and corporates, understanding their priorities and translating them into actionable work plans and clear messaging.

• New partnerships: Identify and support the creation of new partnerships, aligning Goodwall's value proposition with partner and customer needs to continually grow the business and member base.

• Program coordination: Lead the coordination and execution of virtual programs across internal and external stakeholders, serving as the primary point of contact for all program-related operations.

• Program design: Leads the design of educational programs based on internal SOPs/playbooks, partner requirements, and domain expertise. Covers research, planning, design, and specification.

• Program P&L and performance: Oversee program P&L, track qualitative and quantitative performance metrics, troubleshoot issues in real time, and deliver end-of-program reports with full data analysis. Owns end-to-end delivery with rigour. Creates and maintains detailed program plans. Ensures milestones are tracked daily and deliverables meet quality standards.

• Stakeholder management: Organize and coordinate partner meetings and consultations, managing cross-functional collaboration to ensure successful project delivery.

• Internal coordination: Coordinate with product, growth, and operations teams to deliver on partner commitments, ensuring alignment between partner expectations and Goodwall's capacity to deliver.

• AI as a multiplier: Use AI tools, automations and agents to compound your output across drafting, research, briefing, summarising, partner reporting and internal coordination. Share what's working with the rest of the team so we all get faster together.

What We Offer

• A Mission Driven company that you can be proud to be a part of.

• Unrivaled Exposure to leading Fortune 500 companies, governments, and other international organisations, including in person at events at the likes of UNGA or Davos.

• High growth and ownership environment as we double year on year in our impact and scale

• Impact at Scale: We accelerated over one million youth with AI Fluency skills in 2025 alone. You will be telling the story of the next ten million.

• A fast-moving environment working with an international team, where change is constant and creativity is celebrated.

• Competitive compensation, equity options, a flexible work environment with a high-energy, capable global team with offices in Cape Town, London, and Geneva.

You have strong relationship instincts, operational rigor, and a bias for action. A hands-on, detail-oriented professional who can manage multiple partners and programs simultaneously without missing a beat, with the following attributes:

• 6+ years of experience in client/partner facing roles, project management, or managing digital campaigns

• A successful track record of ownership and delivering measurable results in line with partner success goals

• Experience developing and implementing complex projects for corporate partners and/or international stakeholders 

• Someone who thrives on responsibility, likes owning outcomes end to end, and can work autonomously

• Excellent attention to detail with the ability to manage complexity across multiple programs

• Exemplary written and verbal communication skills in English

• Excited to work in a fast paced, innovative environment where we build AI-driven systems to improve our workflows

• Strong interest in social impact, sustainability, entrepreneurship, and building online communities

• Creative and marketing skills are a plus

• Experience in the social impact sector is a plus