Account Manager

Job description

Goodwall is the leading professional development network for the next generation. We leverage technology and an ecosystem of purpose-driven partners to empower youth on their journey through the world of education & work to reach their full potential. An award-winning, fast-growing social enterprise community of 1.8M users from 150+ countries, we offer a new model for youth to showcase themselves, connect, and find opportunities.

With over 55 team members from across Europe and Asia, Goodwall is financially and strategically backed by leading investors. We’ve raised over $20M in funding and caught the media’s attention with features in the likes of Forbes, Wall Street Journal and CNN. Watch this link to see one of the Founders speak at the World Economic Forum about the skills gap.

We have a vacancy for an Account Manager to join our growing team. You will be the lead point of contact for all matters specific to our accounts and oversee partner account management. 

The mission

  • Develop strong relationships with partners, understanding Goodwall’s value proposition and offering and aligning them with customer needs to grow the business and member base.

  • Lead the coordination of several project related programs with internal and external stakeholders, which can include leading universities, scholarship providers, NGOs, foundations, governments, and corporates.

  • Understand partners’ priorities, needs and contributions and be able to translate them into work plans, priorities and clear messaging

  • Organize and coordinate partner meetings and consultations

  • Support the creation of new partnerships

  • Build and maintain a solid working relationship both internally with colleagues and externally with clients and partners to ensure successful project delivery. The key to success is the ability to get things done while ensuring the highest level of partner and customer satisfaction

  • Track program performance and help in troubleshooting. Coordinate with partner to deliver end-of-program reports

Job requirements

  • At least 3-5 years of experience in client/partner facing roles and project management or managing digital campaigns

  • A successful track record of outcomes and ownership in delivering results

  • Experience in successfully developing and implementing complex projects with corporate partners and/or a variety of international stakeholders

  • Creative and marketing skills are a plus

  • Experience in the social impact sector is a plus

  • Exemplary written and verbal communication skills in French and English.

  • Willingness to work in a fast paced dynamic startup environment with a lot of ambiguity

  • Strong interest in social impact, entrepreneurship, and building online communities

What we offer

  • A unique opportunity to build game-changing programs and communities for Gen Z in a well-funded, fast-growing scale up and in partnership with leading organisations.

  • A mission that you can be proud of and the ability to have a real impact both on the company and on the future of the next generation.

  • An international team and challenging, fast-moving environment where change is constant and creativity is celebrated.

  • Competitive compensation, equity opportunities, and a flexible work environment with great colleagues.

Goodwall knows the value in working with a team of people from all walks of life and levels of experience, and we are committed to being an inclusive and varied workplace.

*Please feel free to reach out for any reasonable adjustments that may be required